Shipping and Returns
Your handcrafted fine jewelry is made one piece at a time; we carefully package, insure, and ship when it is ready. Shipping times vary depending on the purchased piece. Check the piece description page for expected delivery times. If a rush is desired please contact firstname.lastname@example.org.
We understand that returns and exchanges happen. Jill Kathleen Designs is a small company and each item is made to order; please understand that returns can be accepted for store credit if returned within 15 days with original packaging. Custom pieces are non-refundable.